Título: Developing Knowledge-Based Client Relationships | ||
Autor: Dawson, Ross | Precio: $420.00 | |
Editorial: Butterworth-Heinemann | Año: 2005 | |
Tema: Gerencia, Conocimiento | Edición: 1ª | |
Sinopsis | ISBN: 9780750678711 | |
Developing Knowledge-Based Client Relationships, Second Edition, shows organizations how to lead their key clients into lasting, profitable, high-value relationships. Building on the powerful, tested principles of knowledge-based client relationships, Ross Dawson provides clear and extremely practical approaches for all professional and knowledge-based firms on how to create unique value for both clients and themselves.
Detailed case studies across a wide variety of professional services industries offer valuable insights into world leading practice in the field. |