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portada Descargar ficha PDF Título: Services Marketing. People, Technology, Strategy
Autor: Lovelock, Christopher; Wirtz, Jochen Precio: $3232.00
Editorial: Pearson/Prentice Hall Año: 2010
Tema: Marketing Edición:
Sinopsis ISBN: 9780136107217
The fundamentals of services marketing presented in a strategic marketing framework.

Organized around a strategic marketing framework Services Marketing provides instructors with maximum flexibility in teaching while guiding students into the consumer and competitive environments in services marketing.

The marketing framework has been restructured for this edition to reflect what is happening in services marketing today.
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